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Hotel Alpina | Hotel in Zermatt

8.4 (601 Reviews) |  1 Bathroom
Zermatt Hotel | Hotel Alpina

Hotel in Zermatt

Along with a library, this smoke-free hotel has free newspapers and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, a picnic area, and a hair salon are onsite.
Hotel Alpina offers 23 accommodations with safes. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

TV
Balcony/Terrace
Security/Safety
Bedding/Linens
Skiing
Wellness Facilities
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 9:00 pm late check-in subject to availability
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for chf 20.0 per night.
Payment Policy
Fee for buffet breakfast: approximately chf 25 for adults and chf 25 for children pet fee: chf 25.00 per pet, per night service animals are exempt from fees crib (infant bed) fee: chf 20.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of chf 25.00 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only

Air conditioning is not provided cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Sarah
Aug 22, 2026 05:08:51 AM
Review Score:   8
Summary: So, we had to check in at the hotel next door - didn't know that till we read the sign on the door. The hotel is a few blocks from train station through the heart of Zermatt, and some curvy allys to get there. Room was clean and comfortable. We had a shared terrace but it was a little dirty but no big deal. Beds were comfy. Had to borrow hair dryer at front desk - they don't supply them in the room. The staff was extremely pleasant and helpful. We got there early and they have a room to keep your luggage safe and secure that includes a shower! If I ever went again, I'd consider this hotel to stay at un Zermatt! Oh, also included a breakfast that I unfortunately we did not partake in because we had to leave early.
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hotel Alpina does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Alpina starts from $157 per night with includes TV, Balcony/Terrace, Bedding/Linens, Guest Services, Entertainment, Child Friendly, Security/Safety, Skiing, Wellness Facilities, Breakfast, Heating, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Alpina has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Alpina indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.