avid hotel Hays by IHG | Hotel in Hays

8.8 (941 Reviews) | 1 Bathroom

Hotel in Hays

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a 24-hour front desk, and a TV in a common area are onsite.
Change of towels is available on request.
Avid hotel Hays by IHG offers 79 accommodations. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 25 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

3 total pets an off-leash area is available pets allowed for an extra charge of usd 25 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Angela

Jul 21, 2026 08:50:36 AM

Review Score: 10

Summary: My daughter and recently stayed at the Avid Hotel in Hays, Kansas, and we had an excellent experience from beginning to end. When we arrived, the lobby was spotless and gave us a great first impression. We were warmly welcomed by a young man named Cruz, who greeted us with a smile and a wonderful sense of humor that immediately made us feel at home. I was traveling to Hays for a medical procedure, so I had a few special requests. I had reserved a second room because we were expecting another family member to join us, and it was important that both rooms be located close together. I also requested rooms on the top floor and asked for daily housekeeping service. Cruz went above and beyond to accommodate every request without hesitation. His kindness, professionalism, and attention to detail truly stood out. Throughout our stay, whenever he saw us in the lobby, he made a point to check in and ask how everything was going and if there was anything we needed. That level of genuine customer service is becoming rare and was greatly appreciated. Our housekeeper, who cared for Room 403 from July 16–18, also deserves recognition. She did an outstanding job every single day. The room smelled fresh and clean each time we returned, and everything was immaculate. It's clear she takes great pride in her work, and it made our stay even more comfortable during a stressful time.From the exceptional customer service and accommodations, every part of our stay exceeded our expectations!

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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Hays hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hays hotel starts from $96 per night with includes Balcony/Terrace, Business Services, Breakfast, Child Friendly, Kitchen, Parking, Pool, TV, Security/Safety, Bedding/Linens, Wellness Facilities, Guest Services, Internet, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hays hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hays hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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